Everything is free. Workspaces created now lock in 50% off for year one.
The right first question. Here is the entire answer — every price, every limit, the beta deal and what happens after it. Today, all of it costs €0: Sentriment is in open beta.
No credit card · Free during beta · 100% EU-hosted, GDPR-first
Your first 1,000 imported items are free on every plan, Free included.
CSV uploads and App Store, Intercom or Zendesk backfills never touch your monthly cap · unlimited seats on every paid plan.
Prove it on your own data
no card required
100 items / month
hard limit · upgrade to keep ingesting
free forever · 100 items / month
The full loop for a small team
billed monthly · cancel any time
1,000 items / month
then €0.06 per extra item
€0 today in beta · 50% off year one locked
See churn coming
billed monthly · cancel any time
10,000 items / month
then €0.04 per extra item
€0 today in beta · 50% off year one locked
Serious volume, serious guarantees
billed monthly · cancel any time
40,000 items / month
then €0.025 per extra item
€0 today in beta · 50% off year one locked
Beyond 40k items, custom volume, procurement requirements: SSO, DPA, dedicated support. Priced per conversation, not per surprise.
Usage & growth
Your bill follows exactly one number: feedback items analyzed per month. Drag it and read every plan's real bill — including overage, break-evens and the point where you should just call us.
5,000items
cheapest plan: Starter
€289/mo
Cheapest plan at 5,000 items: Starter, €289 per month
Free
—
Past the free cap — pick any paid plan
Starter
your plan€289/mo
€49 + €240 overage
Growth
€299/mo
10k included
Scale
€799/mo
40k included
Overage is priced so the upgrade is always the better deal: a launch-week spike is absorbed and ingestion never stops, but if you're consistently over, the next tier is cheaper — and we'll tell you in-app the moment that's true.
The beta deal
There isn’t one, and the proof is publishing the ending before anyone pays.
Today
Full product, no card, no trial clock. Analysis capped only by fair use. You are helping us harden the product; the least we can do is not meter it.
When billing starts
You pick a plan on your own terms. Every workspace created during the beta locks in 50% off for its entire first year — the discount is attached to your workspace already.
If you do nothing
Ingestion throttles to the Free tier's 100 items a month. Every theme, score and insight you already have stays readable, and export works forever. Silence never costs you money.
On every plan
Privacy and analysis quality are the spine of the product, not an upsell. Tiers change how much we analyze — never how carefully.
EU hosting, always
Every byte lives in Frankfurt — on the free plan too.
PII redacted at the door
Names, emails and numbers are stripped before storage on every tier.
Auditable AI
Each output records the model and prompt version that produced it.
First 1,000 imports free
CSV and connector backfills never touch your monthly cap — bring your backlog on any plan.
Themes, sentiment & search
The analysis pipeline is identical everywhere — tiers change volume, not quality.
GDPR export & erasure
Your data leaves with you, any plan, any time — by API or one click.
FAQ
Not on a date we're hiding — when the beta ends, every workspace gets 30 days' notice in-app and by email. You pick a plan (with your beta discount applied) or do nothing and drop to Free. Nothing is ever charged silently.
Create your workspace and see real clusters from your own feedback in minutes. Free while we're in beta.
sentriment.com · EU-hosted · GDPR-first · PII redacted before storage